HMA assists companies by assessing the conflict that is occurring, designing a private dispute resolution program, and implementing the program. HMA also provides mediation and arbitration case administration services, as well as mediators and arbitrators, for companies that are adopting, or already have in place, a private dispute resolution program. HMA can create either of the following conflict resolution programs:
The Toro Company saved $50 million over a six-year period of time using an early mediation program to resolve claims by its customers.
Brown and Root reported an 80% reduction in outside litigation costs after it implemented a three-step private employment dispute program involving 1) management review, 2) mediation, and 3) arbitration. The Company adopted the program after having spent $450,000 in litigation costs and five years in litigating one employment dispute. Even though they prevailed in court and the employee received no recovery, the amount of time and resources it took to successfully defend the company convinced them that there had to be a better way to handle employment disputes.
Motorola saw a 75% reduction in litigation costs over a period of 6 years.
The Department of Agriculture estimated savings of $1,000,000+ over two years.
Pat Siuta, is President of HMA’s Training and Consulting Division. She has provided consulting, training, mediation or arbitration services to corporations such as Coca-Cola Enterprises, Home Depot, Lanier Worldwide, LSG/Sky Chefs, Nationwide Insurance, BASF, and Turner Broadcasting System. HMA’s consultants have expertise in dispute resolution system design, and are experienced mediators, arbitrators, lawyers, and trainers.
