Vol. 1
August 2004

 
Letter from the Founder
By Edward J. Henning
 
Dear ADR Colleague:

At Henning, our many years of experience in mediation and arbitration provide us with unique insights on the needs of attorneys, insurance companies, corporations and other litigants. We’ve developed this periodic newsletter to provide you with the benefit of some of that experience.


We intend to provide you with updates on rulings in the arbitration/mediation area as well as some suggestions as to how you can minimize your costs and maximize your success in ADR. You’ll also learn a little more about the neutrals exclusively affiliated with Henning and services you may find useful.

We welcome your comments and suggestions as to areas we can cover in future newsletters that you would find beneficial.

Regards,
Edward J. Henning
Founder and CEO
Henning Arbitration and Mediation


 








In this issue:

News from the Courthouse--Mediation/Arbitration Updates
New Rulings Affect Law Firms Use of Mandatory/Arbitration
Agreements to Limit Their Risk of Employment Litigation


ADR Training Can Maximize Success
New Henning Courses Available

ADR Tips

Henning Neutral Profile
Did Broadway Lose a Star to Henning?

Henning and Our Neutrals in the News

New Henning Neutrals




International Employment Seminar
Put Oct. 6 on your calendar to attend the international seminar on Solving Employment Related Issues Confronting your Business. Sponsored by Henning Mediation & Arbitration; Troutman Sanders, LLP; Global Atlanta newsletter; and Gwinnett Chamber of Commerce. A variety of noted speakers will address employment implications of the international marketplace.


 



Upcoming ADR Training Courses

Atlanta, GA
Arbitration
     Aug. 18; Sept. 15
Divorce Mediation
     Aug. 12-14 & 20-21
Divorce Practicum
     Sept. 8-9
Employment Mediation
     Sept. 1-2
GA Civil Mediation
     Sept. 10-11 & 17-18
Mastering Mediation Advocacy
     Aug. 9
Mediation Observation
     Aug. 16-17; Sept. 23-24
Overcoming Impasse
     Sept. 22

Memphis, TN
TN Civil Mediation
     Aug. 25-28;

Knoxville, TN
TN Civil Mediation
     Sept. 29-30 & Oct. 1-2

For more information, go to www.henningmediation.com




 
News from the Courthouse--Mediation/Arbitration Updates
 


New Rulings Affect Law Firms Use of Mandatory Arbitration Agreements to Limit Their Risk of Employment Litigation

Employment lawyers often recommend that employers use mandatory arbitration agreements requiring employees to arbitrate, rather than litigate, any employment complaint, in an attempt to forestall class action lawsuits and limit the employer’s financial exposure. Now a number of law firms are heeding their own advice and requiring their employees to sign such agreements. The use of arbitration agreements in the employment arena was previously approved by the U.S. Supreme Court in Circuit City Stores v. Adams, 532 U.S. 105 (2001) with a narrow exception for those workers "actually engaged in the movement of goods in interstate commerce." Despite the Supreme Court’s ruling, the EEOC had, until recently, opposed mandatory employment arbitration as being inconsistent with employment discrimination laws.

A recent case involving a law firm’s mandatory arbitration agreement resulted in the EEOC modifying its position. In that case, a legal secretary was terminated one day after he was hired when he refused to sign the law firm’s mandatory arbitration agreement. He filed a complaint with the EEOC and the EEOC filed suit in a California federal district court alleging that the law firm had illegally retaliated against the employee by denying employment to him for refusing to waive his statutory rights.

The EEOC decided to settle the case after the 9th Circuit Court of Appeals held that the agreement was valid, overturned its 1998 decision opposing mandatory arbitration plans, and remanded the case for further proceedings. The 9th Circuit had, until this decision, been the lone holdout among the circuits in finding fault with mandatory arbitration plans. To settle the case, the law firm agreed to make a few minor revisions to its arbitration plan. EEOC v. Luce, Forward, Hamilton & Scripps, C.D. Cal., No. LA CV 00-1322, settlement approved 6/18/04).

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ADR Training Can Maximize Success
 

New Henning ADR Courses Available



Training always improves performance. In keeping with its philosophy to offer services that increase the effectiveness of the ADR process, Henning now offers training to help litigants maximize their success at mediation and arbitration and to prepare those interested in becoming mediators or arbitrators. The public classes, offered initially in Atlanta, Memphis, Nashville and Knoxville, will be available in a number of disciplines. (see below). Customized, in-house courses for individual companies, government agencies and law firms are also available on a national basis.


The classes will be under the supervision of Patricia A. Siuta, President of HMA’s Training and Consulting Division. Pat is an experienced mediator, arbitrator, lawyer, and former law school professor who leads a team of experienced conflict resolution trainers. She has taught thousand of lawyers, judges, managers, and other professionals from insurance companies, law firms and corporations including Coca Cola and Home Depot.

"What makes these classes unique, says Siuta, "is that they are not just designed for attorneys. Human resource managers and claims managers will also find them beneficial. Another important feature is that they are all taught by experienced professionals – people who have been in the trenches and who provide hands-on role-playing opportunities for trainees to practice the learned skills."

Course Offerings: (Detailed descriptions of the classes, prices, and online registration are available at www.henningmediation.com.

• Mediation Observation
• Civil Mediation in Georgia /Civil Mediation in Tennessee
• Overcoming Impasse
• Arbitration
• Divorce Mediation
• Employment Mediation
• Master Mediation Advocacy
• Divorce Practicum

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ADR Tips from Henning
 
 

**** If you have multiple cases, you can minimize your costs by bundling your cases under one neutral in a specific time frame. Simply contact Henning, indicate that you wish to bundle cases on a certain day with a single neutral.****

***** When arbitrating, use a firm with a flat filing or administrative fee rather than a percentage of the suit. Henning administrative fees are a flat $150 per party, regardless of the case size.****

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Henning Neutral Profile
 
 

Did Broadway Lose a Star to Henning?



Many mediations may have a less successful outcome if Terrence Lee Croft had followed his early dream of becoming an actor. Croft is a Henning neutral who spends more than 90% of his time in arbitration and mediation. However, armed with his bachelor’s degree in drama from the prestigious drama department at Yale University (other acting alums include Jodie Foster and Sam Waterston), he turned his back on acting and headed to the University of Michigan law school. And litigants are glad he made the change.


Much of Croft’s free time is spent supporting bar activities. Testament to his involvement is his receipt of the Watkins Award for Distinguished Service given by the Atlanta Bar Association for leadership in bar activities. His long list of Bar accomplishments can be seen in his profile at www.henningmediation.com

He‘s also a Fellow of the American College of Civil Trial Mediators, a group of 100 mediators across the country who are dedicated to improving the quality of mediation by sharing ideas and experiences. A number of Henning neutrals are members of this prestigious group.

However, those Yale genes didn’t disappear … Croft is a charter member of the Atlanta Bard Association. This group of attorneys and judges produces a musical wholly written, composed and performed by members of the Atlanta Bar with proceeds going to the Atlanta Bar Foundation. This year the group raised over $50,000 through its 6 performances in a downtown Atlanta theatre.

The biggest mistake he sees in mediation, says Croft, is when plaintiff’s attorneys save a surprise for the mediation. In other words, when they don’t supply sufficient information to defense attorneys before the mediation so the claim representative and the defense attorney can be prepared, as well as authorized, to address additional damages. Defense attorneys try surprises as well, but the plaintiffs in the room usually have the authority to respond to a defense surprise. “That’s not the case if the plaintiff changes the playing field,” said Croft.

So how does a competitive mediator relax? When he’s not tooling around with the Legal Eagles, a biker group of attorneys and judges, he relaxes at his cabin in the mountains on the fittingly-named Fighting Town Creek, a location where Indians met for athletic contests in lieu of going to war. He also spends time with his six children and nine grandchildren. “My retirement plan is to pay tuitions and die,” says Croft. Three children have graduated from law school, one is a board-certified pediatric psychiatrist, another is a decorator and one is a rising junior at Tisch School of Art at New York University – studying to be …….an actress.

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Henning and Our Neutrals in the News
 

Henning Global ADR announces an agreement with Wachovia Information Consulting Group to jointly market claims management and ADR services.

Hunter Hughes is currently mediating the Wal-Mart class action suit, the largest employment class action suit in U.S. history.

Pat Siuta will be speaking at the Insurance Law Institute Sept. 29-Oct. 1, St. Simons Island, GA. Her topic "Winning at Mediation".

Terrence Croft will be speaking on "Winning the Contract Case in Mediation and Arbitration" at the ICLE program on Contract Litigation Aug 20, in Atlanta.

Pat Siuta will be speaking at the Solo and Small Firm Institute & Technology Showcase Oct 7-9 in Savannah, GA. Her topic "Winning at Mediation & Arbitration".

William S. Goodman will be speaking on "Pre-Suit Mediation: When, Why and How?" Aug. 27 at Atlanta ICLE program on Winning Settlement Demand Packages.

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New Henning Neutrals
 
 

These distinguished professionals have recently joined Henning’s experienced Panel of Neutrals. For their full profiles, go to www.henningmediation.com.

James T. McDonald, Jr.
Senior Partner, Swift, Currie, McGhee & Hiers, LLP

Nisbit S. (Ken) Kendrick, III
Partner, Womble Carlyle Sandridge & Rice, PLLC

Joseph D. Wargo
Founding Partner, Wargo & French, LLP

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3350 Riverwood Parkway
Riverwood Building, Lobby, Suite 75
Atlanta, Georgia 30339
info@henningmediation.com

Telephone (770) 955-2252 or
(800) 843-6050
Fax: (770) 955-2494

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